Background
Hy-Vee Newton is an employee-owned supermarket located in the heart of Newton, Iowa. It’s a full-service supermarket with a Market Cafe, bakery, delicatessen, floral department, dine-in and carryout food service, wine and spirits, pharmacy, HealthMarket, and Starbucks.
Approach
In an always-on world, social media has become an important touch point in the customer experience. Yes, even in the frozen foods aisle. In order to stay connected with their price-conscious audience, Hy-Vee embraced brand storytelling through social channels.