MetaCommunications – DSL Portfolio

Meta — B2B social media campaign case study

social media campaign

Meta is a B2B enterprise SaaS company. When it came time to own the conversation at a global creative gathering, they called DSL.

Background

Agency partner MetaCommunications (Meta) is a fast-growing software company creating productivity solutions for the world’s best marketing and creative teams. A home-grown Iowa company, Meta has expanded from a lean startup to a major player with offices in Iowa City, Russia, and Austin, Texas, and boasts a client roster filled with Fortune 500 companies like Pfizer, Allstate, IKEA, 3M, Crate & Barrel, and SONY. Meta is quickly accelerating into a position of great authority, and also great competition, in the marketplace.

DSL was tapped to lead social media audience growth and engagement efforts for their flagship enterprise product, Workgroups.

key challenge

According to Meta’s funding announcement, “marketing teams are facing more competition and new avenues to tout their products, such as social media. That has ratcheted up demand for software that can streamline workflows.” With demand comes (well-funded) competition. Being a challenger brand in a growing space means standing out in the minds of savvy prospects. In one of many efforts to turn the dial up on marketing, Meta completed a significant rebrand and signed up for elite sponsorships.

When it came time to maximize their impact and visibility at those events, they called us.

Adobe Max

As the Platinum sponsor of the #AdobeMax conference, Workgroups needed to make a powerful statement with prospects. Our team led a social campaign that got the attention of in-house marketing leaders before, during, and after the event. With a Sculpt team member joining Meta in LA, we customized and promoted content in real-time that captured the quotes and culture of the event.

our impact

A successful user-generated photo contest, sponsored keynote promotion, and active community management helped propel Workgroups to become the second most visible Twitter user at the 7,000 person conference for design influencers.

We collected dozens of photo submissions, drove hundreds of interactions online and at the booth, and tens of thousands of targeted paid and earned impressions. All contributing to a healthy volume of leads to fill Meta’s sales team’s pipeline.

Background

HOW Design Live is one of the most celebrated gatherings of creative professionals from agencies and in-house teams across the world.

With five full days jam-packed with keynotes, speaker sessions, exhibit floor hours, networking events, and workshops, the challenge becomes breaking through the noise. To make a lasting impression with B2B audiences, Meta tapped Sculpt to lead HOW’s social campaign for Workgroups and their sister product ProofMe.

our approach

Our team created two separate — and simultaneous — social media executions that made each brand’s distinct voice a natural part of the conference theme and experience.

real-time priorities

A dedicated team of DSL community managers, designers, and digital strategists — including one community manager on the ground in Atlanta — captured the sights, sounds and emotions of the conference through real-time sharing of quotes, images, graphics, and video. During keynotes and speaker sessions, our team worked swiftly to capture powerful quotes and turn them into eye-catching branded content, going from speaker quip to social stream in less than 4 minutes.

keeping the community managed

Simultaneously, community managers monitored the conference chatter across Twitter and Instagram from HQ. With two brands, five days, and thousands of prospects to meet, we developed a staffing schedule that ensured our eyes were always peeled. Our CMs combed feeds for opportunities to follow, react, and delight attendees. Meanwhile, our Digital Strategist carefully evaluated content performance each day, targeting the most relevant or goal-centered media to anyone using/searching event hashtags across all three platforms.

results

Across both brands during the week, our content earned more than 663,000 impressions on Twitter alone, with 6,708 likes and retweets. Each brand acquired more than 100 new Twitter followers from their respective target market. On Instagram, #HowLive stories received more than 374 likes.

impact

Throughout the execution, Twitter carried the bulk of activity and conversation, with Instagram and Facebook playing supporting roles. Both brands were consistently among the top five most active Twitter accounts using the hashtag, striking the right balance of frequency and content selection to achieve high levels of engagement and positive feedback from attendees.

While our relationship started with a short-term assignment, our collaboration continued well after we unpacked our bags from Atlanta. Proof that Meta’s own tagline applies to us too: “You were meant to create, leave the rest up to us.”

Or perhaps Pum said it best:

Ready to grow? We’re ready to go.

Meta — B2B social media campaign case study

social media campaign

Background

key challenge

Adobe Max

our impact

Background

our approach

real-time priorities

keeping the community managed

results

impact

Digital Software Labs

Made in Iowa